Terms of Service

1800 Rx Online (“RXO”) which includes its employees, officers, directors, affiliates, representatives, agents, contractors and sub-contractors is a website that operates as an International Prescription Referral Service business (IPRS) that specializes in assisting patients obtain high quality, affordable prescription and non-prescription medications and services (collectively, the “Products”) between you and licensed dispensing pharmacies and/or government approved dispensaries located in various international jurisdictions (collectively, the "Dispensing Pharmacy")

By using this website, you agree to these conditions of use. By agreeing to these conditions of use, you warrant and undertake that you will not use our website for any purpose that is illegal or prohibited by these conditions of use, including without limitation the posting, or transmitting of any libelous, defamatory, inflammatory, or obscene material. If you breach these terms and conditions, then your permission to use this website terminates immediately without the necessity of any notice being given to you. We retain the right to deny access to any person who fails to comply with these terms of use.

We may withdraw or change any part of the website or may refuse you access to the website at any time if we consider it required. Neither you nor We will be held liable for any failure to perform any obligation to the other due to causes beyond your or We respective reasonable control. We do not accept liability (except as set out in these terms and conditions) for any errors or omissions. We shall have no liability (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in, their networks and equipment.

We will try to make our website available but cannot guarantee that our website will work continuously or without interruptions and under any circumstances can accept no liability for its unavailability. We will do our best to ensure that all materials and information published on our website are accurate, but please note that all content, materials, and information on our website are provided on an as-is basis and you assume total responsibility and risk for your use of our website and use of all information contained within it. Reliance on any information provided by or via the Site is solely at your own risk. Information obtained by using this site is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatment. Should you have any health care-related questions, please call or see your physician or other health care provider promptly. You should never disregard medical advice or delay in seeking it because of something you have read on the Site. You are solely responsible for compliance with the laws applicable to your place of residence.

Prices of products and shipping costs are subject to change at any time. You will always be confirmed of the exact price you will pay before placing your order. We will not honor any previous prices of products or shipping cost under any circumstances.

It is important to note that not all the products, services and content associated with the website are available in all jurisdictions. The US Food and Drug Administration ("FDA") has taken the position that virtually all shipments of medications imported by US residents will violate US law. However, the U.S. government generally does not stop individuals from importing medication for their own use (usually up to a three-month supply of non-controlled drugs), and according to the FDA, no one has ever been prosecuted for personal drug importation (importing small quantities of medication for personal use). By placing an order for products and/or services you acknowledge that you are aware of the FDA’s position regarding the purchase and importation of medication(s) for personal consumption. You represent to us that you are aware, that the sale, delivery and shipment of medication(s) will be conducted under your own volition and that you are aware of your obligations and requirements regarding the importation of medication(s) in your home jurisdiction. The content of our site does not constitute an offer or solicitation to buy or sell any medication, service or information to anyone in any jurisdiction in which an offer or solicitation is not authorized or cannot legally be made or to any person to whom it is unlawful to make an offer or solicitation. The terms and conditions applicable to any medication, service or information will be those determined at the time of providing the product, service or information. Please be aware of the laws that may apply to you in relation to any of the matters described in this Agreement. If you choose to access the Website from outside of Canada, you do so on your own initiative and you are responsible for compliance any applicable laws.

In addition, the following specific representations, terms and conditions govern all sales as between RXO, and its authorized third-party pharmacy partners (“Partners”) and the patient:

The patient is of the age of majority and legally entitled to purchase and receive the medications requested of RXO and its Partners, and:

The patient has been examined and has received a lawfully prescribed prescription from a physician licensed to practice medicine within the patient's home jurisdiction and will remain within the care of their physician throughout the course of taking any medicine requested of RXO and its Partners.

The patient has fully and accurately disclosed its personal and health information and authorizes RXO and its Partners to collect and use the information as necessary for the fulfilment and delivery of medications.

The patient grants to RXO and its Partners power of attorney to take all steps, sign all documents, and act on the patient's behalf for the purposes of obtaining a prescription recognized and valid within the dispensing pharmacy's home jurisdiction, and packaging and shipping the medications to the patient.

The patient agrees that the medications are sold, dispensed, and delivered within the jurisdiction of where the dispensing pharmacy operates. 

The patient attorns to the jurisdiction of the dispensing pharmacy's operations. All agreements reached or contracts formed will be made in the jurisdiction of the pharmacy, the laws of the jurisdiction shall govern all transactions, and the courts in the jurisdiction of the pharmacy shall be sole and exclusive authority regarding any dispute arising between the patient and the dispensing pharmacy.

The patient releases and discharges RXO, and its Partners, directors, officers, agents, and employees from all liability, claims actions or causes of action with respect to the sale and delivery of pharmacy medicine or other services.

The Manufacturers of the Products are solely responsible for any warranty associated with the products. to the maximum extent permitted by law, RXO and its Dispensing Pharmacies disclaim all warranties and conditions, express or implied, in respect of the products and services contemplated by these terms & conditions, including, without limitation, implied warranties and conditions of merchantability and fitness for a particular purpose. responsibility for claims in respect of the products is limited to replacement of the products.

RXO and the Dispensing Pharmacy shall not be liable for any delay or failure in performance caused by circumstances beyond their reasonable control including, without limitation, delays due to back orders of requested Products, mail delays, customs delays and lost shipments.

Title to the products passes to You when they leave the Dispensing Pharmacy. Any and all agreements reached or contracts formed and transactions undertaken with or involving the Dispensing Pharmacy are and shall be deemed to be made in the jurisdiction of the Dispensing Pharmacy and shall be governed by the laws of the jurisdiction of the Dispensing Pharmacy. The laws of that jurisdiction shall have sole and exclusive jurisdiction over any dispute arising between You, the Dispensing Pharmacy and/or RXO under these Terms of Sale.

THESE TERMS & CONDITIONS APPLY TO ALL TRANSACTIONS, BOTH CURRENT AND FUTURE, INVOLVING THE PURCHASE OF PRODUCTS FROM THE DISPENSING PHARMACY. IF YOU DO NOT AGREE TO THESE TERMS & CONDITIONS, RXO, AS YOUR AUTHORIZED AGENT, WILL NOT BE ABLE TO FACILITATE YOUR PURCHASE OF PRODUCTS. IF YOU HAVE RECEIVED PRODUCTS WITH THESE TERMS & CONDITIONS, AND YOU DO NOT AGREE TO BE BOUND BY THEM, YOU MUST RETURN THE PRODUCTS WITHIN 30 DAYS BY CONTACTING RXO AT THE CONTACT NUMBER AVAILABLE ON ITS WEBSITE AT WWW.1800RXONLINE.COM

The patient has reviewed the foregoing specific terms, as well as the detailed terms and conditions set out on the RXO website, and agrees that they will apply and govern all sales and delivery of products and/or other services from RXO and its Partners. The authorizations within this customer agreement shall continue until revoked.

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